90-9-1 rule October 11, 2006
Posted by mark in : General , trackbackWeb usability expert Jakob Nielsen has a post suggesting ways that online communities can encourage more users to contribute
…starting from a rule of thumb that :
- 90% of users are lurkers (i.e., read or observe, but don’t contribute)
- 9% of users contribute from time to time
- 1% of users participate a lot and account for most contributions
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